{"id":48,"date":"2018-03-05T10:42:23","date_gmt":"2018-03-05T09:42:23","guid":{"rendered":"http:\/\/srs-certification.de\/?page_id=48"},"modified":"2026-03-25T14:27:19","modified_gmt":"2026-03-25T13:27:19","slug":"khieu-nai-va-khang-cao","status":"publish","type":"page","link":"https:\/\/srs-certification.com\/vi\/chung-nhan\/khieu-nai-va-khang-cao\/","title":{"rendered":"Khi\u1ebfu n\u1ea1i &amp; Kh\u00e1ng c\u00e1o"},"content":{"rendered":"<p class=\"has-ast-global-color-8-color has-text-color\">SRS c\u00f3 m\u1ed9t quy tr\u00ecnh chu\u1ea9n \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c lo\u1ea1i khi\u1ebfu n\u1ea1i kh\u00e1c nhau, bao g\u1ed3m:<\/p>\n\n\n\n<ul class=\"wp-block-list has-ast-global-color-8-color has-text-color\">\n<li>Khi\u1ebfu n\u1ea1i: th\u1eafc m\u1eafc v\u1ec1 vi\u1ec7c tu\u00e2n th\u1ee7 ti\u00eau chu\u1ea9n c\u1ee7a SRS, nh\u00e2n vi\u00ean SRS ho\u1eb7c s\u1ea3n ph\u1ea9m c\u1ee7a nh\u00e0 \u0111i\u1ec1u h\u00e0nh \u0111\u01b0\u1ee3c SRS ch\u1ee9ng nh\u1eadn;<\/li>\n\n\n\n<li>Khi\u1ebfu n\u1ea1i: kh\u00e1ch h\u00e0ng kh\u00f4ng \u0111\u1ed3ng \u00fd v\u1edbi quy\u1ebft \u0111\u1ecbnh ch\u1ee9ng nh\u1eadn SRS; V\u00e0<\/li>\n\n\n\n<li>C\u00e1o bu\u1ed9c: khi\u1ebfu n\u1ea1i c\u1ee7a b\u00ean th\u1ee9 ba v\u1ec1 vi\u1ec7c kh\u00f4ng tu\u00e2n th\u1ee7 c\u00e1c ti\u00eau chu\u1ea9n hi\u1ec7n h\u00e0nh ho\u1eb7c t\u00ecnh tr\u1ea1ng vi ph\u1ea1m ch\u00ednh s\u00e1ch SRS ho\u1eb7c c\u00e1c ngh\u0129a v\u1ee5 h\u1ee3p \u0111\u1ed3ng kh\u00e1c v\u1edbi SRS \u0111\u1ed1i v\u1edbi nh\u00e0 \u0111i\u1ec1u h\u00e0nh c\u00f3 ch\u1ee9ng ch\u1ec9 do SRS c\u1ea5p.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color\">B\u1ea5t k\u1ef3 ai mu\u1ed1n khi\u1ebfu n\u1ea1i v\u00ec nh\u1eefng l\u00fd do n\u00eau tr\u00ean, \u0111\u1ec1u c\u00f3 th\u1ec3 li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i tr\u00ean trang web n\u00e0y, b\u1eb1ng c\u00e1ch g\u1eedi Email ho\u1eb7c g\u1ecdi \u0111i\u1ec7n cho ch\u00fang t\u00f4i.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color\">Xin vui l\u00f2ng \u0111i\u1ec1n v\u00e0o\u00a0<a href=\"https:\/\/srs-certification.com\/vi\/lien-ket-tai-lieu\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"has-inline-color has-black-color\">M\u1eabu \u0111\u01a1n khi\u1ebfu n\u1ea1i<\/span><\/a>, k\u00fd t\u00ean v\u00e0o \u0111\u00f3 v\u00e0 g\u1eedi \u0111\u1ebfn\u00a0<a href=\"mailto:info@srs-certification.com\" target=\"_blank\" rel=\"noreferrer noopener\">info@srscert-global.com<\/a><\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color\">Sau khi nh\u1eadn \u0111\u01b0\u1ee3c khi\u1ebfu n\u1ea1i, khi\u1ebfu n\u1ea1i s\u1ebd \u0111\u01b0\u1ee3c xem x\u00e9t v\u00e0 s\u1ebd \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh xem khi\u1ebfu n\u1ea1i \u0111\u00f3 c\u00f3 \u00e1p d\u1ee5ng cho c\u00f4ng vi\u1ec7c c\u1ee7a SRS hay kh\u00f4ng. N\u1ebfu kh\u00f4ng \u00e1p d\u1ee5ng \u0111\u01b0\u1ee3c th\u00ec khi\u1ebfu n\u1ea1i s\u1ebd b\u1ecb t\u1eeb ch\u1ed1i, n\u1ebfu \u00e1p d\u1ee5ng \u0111\u01b0\u1ee3c th\u00ec s\u1ebd \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn. Ng\u01b0\u1eddi khi\u1ebfu n\u1ea1i s\u1ebd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o v\u1ec1 quy\u1ebft \u0111\u1ecbnh n\u00e0y.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color\">Kh\u00f4ng \u0111\u01b0\u1ee3c cung c\u1ea5p th\u00f4ng tin b\u00ed m\u1eadt cho ng\u01b0\u1eddi khi\u1ebfu n\u1ea1i m\u00e0 ch\u1ec9 \u0111\u01b0\u1ee3c cung c\u1ea5p cho c\u00e1c c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n, t\u1ed5 ch\u1ee9c ch\u1ee9ng nh\u1eadn c\u00f3 li\u00ean quan ho\u1eb7c ch\u1ee7 s\u1edf h\u1eefu ti\u00eau chu\u1ea9n. Trong tr\u01b0\u1eddng h\u1ee3p khi\u1ebfu n\u1ea1i \u0111\u1ed1i v\u1edbi c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111\u01b0\u1ee3c ch\u1ee9ng nh\u1eadn NOP, Ng\u01b0\u1eddi qu\u1ea3n l\u00fd ch\u01b0\u01a1ng tr\u00ecnh ph\u1ea3i \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o. Trong tr\u01b0\u1eddng h\u1ee3p khi\u1ebfu n\u1ea1i li\u00ean quan \u0111\u1ebfn s\u1ea3n ph\u1ea9m nh\u1eadp kh\u1ea9u v\u00e0o EU, c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n c\u1ee7a n\u01b0\u1edbc th\u00e0nh vi\u00ean s\u1ebd v\u00e0o cu\u1ed9c.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color\">M\u1ed9t th\u00f4ng b\u00e1o ch\u00ednh th\u1ee9c v\u1ec1 vi\u1ec7c k\u1ebft th\u00fac qu\u00e1 tr\u00ecnh khi\u1ebfu n\u1ea1i cho ng\u01b0\u1eddi khi\u1ebfu n\u1ea1i ho\u1eb7c ng\u01b0\u1eddi kh\u00e1ng c\u00e1o v\u00e0 n\u1ebfu \u0111\u01b0\u1ee3c ph\u00e9p, k\u1ebft qu\u1ea3 s\u1ebd \u0111\u01b0\u1ee3c \u0111\u01b0a ra.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color\">SRS s\u1ebd th\u1ef1c hi\u1ec7n m\u1ecdi h\u00e0nh \u0111\u1ed9ng c\u1ea7n thi\u1ebft ti\u1ebfp theo \u0111\u1ec3 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color\">T\u1ea5t c\u1ea3 c\u00e1c khi\u1ebfu n\u1ea1i bao g\u1ed3m c\u00e1c h\u00e0nh \u0111\u1ed9ng t\u01b0\u01a1ng \u1ee9ng do SRS th\u1ef1c hi\u1ec7n \u0111\u1ec1u \u0111\u01b0\u1ee3c g\u1eedi t\u1edbi ban qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ec3 c\u1ea3i thi\u1ec7n ho\u1ea1t \u0111\u1ed9ng c\u1ee7a ch\u00fang t\u00f4i.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>SRS has a standard protocol for dealing with various types of complaint, including: Any person wishing to turn in a complaint for the reasons mentioned above, is welcome to contact us thought this website, by sending an Email or give us a phone call. You are requested to fill in the\u00a0complaint form, sign it and &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/srs-certification.com\/vi\/chung-nhan\/khieu-nai-va-khang-cao\/\"> <span class=\"screen-reader-text\">Khi\u1ebfu n\u1ea1i &amp; Kh\u00e1ng c\u00e1o<\/span> \u0110\u1ecdc th\u00eam &quot;<\/a><\/p>","protected":false},"author":2,"featured_media":0,"parent":37,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"class_list":["post-48","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/srs-certification.com\/vi\/wp-json\/wp\/v2\/pages\/48","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/srs-certification.com\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/srs-certification.com\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/srs-certification.com\/vi\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/srs-certification.com\/vi\/wp-json\/wp\/v2\/comments?post=48"}],"version-history":[{"count":6,"href":"https:\/\/srs-certification.com\/vi\/wp-json\/wp\/v2\/pages\/48\/revisions"}],"predecessor-version":[{"id":4901,"href":"https:\/\/srs-certification.com\/vi\/wp-json\/wp\/v2\/pages\/48\/revisions\/4901"}],"up":[{"embeddable":true,"href":"https:\/\/srs-certification.com\/vi\/wp-json\/wp\/v2\/pages\/37"}],"wp:attachment":[{"href":"https:\/\/srs-certification.com\/vi\/wp-json\/wp\/v2\/media?parent=48"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}